Quick Answer: Why Does It Say This Account Cannot Make Purchases From The Blizzard Shop?

How do I turn off age restrictions on Blizzard?

To set up parental controls, log in to Account Settings with the child’s account and select Parental Controls.

To modify the Parental Controls on your child’s account, visit the Parental Portal.

To remove the Parental Controls, contact Customer Support..

Can I buy a WoW account?

Is it safe to buy WoW accounts? There are two ways in which you can buy WoW accounts, the first one being through specialized websites, and the second one directly from account owners, be it from forums, ex-guild mates, eBay and so forth.

Can’t connect to Blizzard services?

Check your network configuration to find any issues with your firewall, router, or port settings. If you’re using a VPN, try removing it. Disable any proxies that may interfere with the login module. … Old firmware on your modem and router can cause issues with complex game connections.

How do I get a refund from Blizzard?

Request a refund by going to the Support page, choosing the game, and then selecting the refund option in the Payments section.

Has Blizzard Been Hacked?

Blizzard, the dominant role in on-line gaming, known for World of Warcraft franchise, amongst others, announced today that they gaming servers – battle.net has been compromised, no further details are released on the matter at the moment.

Why can’t my account make purchases from the Blizzard shop?

This specific error usually indicates that the Blizzard account has been banned/blocked from using the online store. The most common reason that is done is due to payment disputes/credit card charge backs.

How do I enable purchases on Blizzard?

Check your Parental Controls email for a message from Blizzard Entertainment. Click the link under the account user’s name. This will take you to the Parental Controls setup page. Under the Purchase Settings section, check Allow in-game purchases, and click the Save Settings button.

Why is Blizzard shop not working?

Common Problems Make sure your game client is up to date. Disable security programs and close background applications that may be blocking the connection. Disable any proxies: the in-game shop interface runs through your default Internet Explorer settings.

How do I contact Blizzard?

Contact UsCustomer Support. We’re available 24/7 to help with game, shop, and account issues.Press and Media Contacts. Looking for press releases, assets, or to get in touch with our public relations team? We can help.Tours. Visit Blizzard HQ in person! Email: tours@blizzard.com.

How long does it take for Blizzard support to respond?

Response times are around the 24-48 hour mark currently last I heard. However, they do try and get to the more serious ones (such as account compromises) as quickly as they can.